Privacy Policy
Last updated: February 2026
California Superbike School Australia (operated by SCVI Group Pty Ltd) respects your privacy. This policy explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
Information We Collect
We collect information that you provide when:
- Creating an account or booking an event
- Completing a waiver or safety briefing
- Purchasing gift vouchers or shop items
- Contacting us via the website or email
This may include: name, email address, phone number, date of birth, emergency contact details, medical conditions relevant to participation, riding experience, and payment information (processed securely by Stripe).
How We Use Your Information
- To process bookings and payments
- To communicate about your bookings (confirmations, reminders, changes)
- To maintain safety records and incident reports
- To track your level progression
- To send relevant marketing communications (with your consent)
- To improve our services and website
Payment Security
We do not store credit card numbers or full payment details. All payments are processed securely by Stripe, a PCI DSS Level 1 certified payment processor. We only store a reference to your transaction for our records.
Data Storage & Security
Your data is stored securely in our database hosted by Supabase in the Sydney, Australia region (ap-southeast-2). We use encryption in transit (TLS) and at rest. Access to personal data is restricted to authorised staff on a need-to-know basis.
Third Parties
We may share your information with:
- Stripe — for payment processing
- Resend — for transactional emails
- Venue operators — for event logistics and safety
- Insurers — in the event of an incident claim
We do not sell your personal information to third parties.
Your Rights
Under Australian Privacy law, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications at any time
To exercise these rights, contact us at privacy@superbikeschool.com.au.
Cookies
Our website uses essential cookies for authentication and session management. We do not use third-party tracking cookies. Analytics are privacy-focused and do not track individual users across sites.
Changes to This Policy
We may update this privacy policy from time to time. Significant changes will be communicated via email to registered users. The current version is always available on this page.
Contact
For privacy-related enquiries, contact:
Privacy Officer
California Superbike School Australia
privacy@superbikeschool.com.au